Privacy Policy
Effective 5/23/2025
The Service is provided on an “as is” and “as available” basis. Encore Systems LLC makes no warranties or representations, express or implied, regarding the accuracy, reliability, availability, or suitability of the Service for any particular purpose. To the fullest extent permitted by law, all warranties are disclaimed. Encore Systems LLC is not responsible for the accuracy of any user-submitted content or third-party service functionality.
1. Information We Collect
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Email Addresses from Streaming Platforms: When you log in using a connected streaming service (such as Spotify or Apple Music) via OAuth or similar technology, we collect your email address. This email is only used to build email subscription lists for bands you choose to follow. Encore Systems LLC does not use this email for its own marketing, nor do we sell or otherwise distribute it.
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Aggregated Interaction Data: We collect anonymous, aggregate data about how the app is used—for example, how many times the "Add Song" button is tapped. This data is not linked to any individual user and is used strictly to provide bands with general engagement insights.
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Location Data (Real-Time Only): With your permission, we use your device's approximate location to help you discover concerts nearby. This location data is used in real time and is not stored or recorded by us.
2. How Your Information Is Used
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To allow bands to build and manage mailing lists of fans who follow them.
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To support app functionality like adding songs to your streaming library.
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To provide bands with general analytics on song engagement (e.g., number of adds).
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To help users discover nearby events (when location access is granted).
3. Sharing of Information
With Bands: If you follow a band in ConcertHub, your email address is shared with that band. They are responsible for managing communications and subscriptions in compliance with applicable laws, such as CAN-SPAM and GDPR.
With Service Providers: We use trusted platforms such as Supabase, AWS Amplify, and Cloudflare to support the Service. These providers may have access to limited data necessary to operate the app but are contractually bound to protect your information.